Error & Omission Insurance

Protects professionals against claims from negligence, errors, legal costs, settlements, and breaches of duty or intellectual property violations

Protect Your Professional Integrity
Error & Omission Insurance, also known as Professional Indemnity Insurance, provides comprehensive coverage for professionals against claims of negligence, mistakes, or omissions in their services. This essential protection covers legal costs, settlements, and damages, ensuring that professionals can focus on their work without fear of devastating financial consequences from client claims.
Legal Protection from Professional Errors & Negligence
Safeguards Service-Based Enterprises from Lawsuits
Covers Legal Expenses & Enhances Business Credibility
Principal/Main Coverage under Error & Omission Insurance

Legal Defense Costs

Covers legal fees, court costs, and other expenses incurred while defending against claims of professional negligence or mistakes.

Settlements and Judgments

The policy covers any settlements or court judgments awarded to plaintiffs, ensuring professionals are not held personally liable.

Breach of Duty and Negligence

Covers claims related to failure to meet professional standards of care or negligence in providing services.

Errors or Omissions in Services

Provides protection against claims where mistakes or oversights in professional services result in financial losses for clients.

Defamation and IP Infringement

May cover claims related to unintentional defamation or intellectual property violations during professional services.

Why a Company Needs Error & Omission Insurance

Legal Protection from Professional Errors & Negligence

Provides coverage against claims arising from professional mistakes, errors, acts, omissions, or negligence in service delivery.

Safeguards Service-Based Enterprises from Lawsuits

Specifically designed to protect service-based businesses in consulting, healthcare, IT, finance, and legal sectors from litigation risks.

Covers Legal Expenses & Enhances Business Credibility

Covers legal costs and settlements while demonstrating commitment to professionalism and responsibility to clients and partners.

Compliance with Contractual Requirements

Meets mandatory requirements for contracts with clients and compliance with regulatory standards in many industries.

Financial Stability and Business Continuity

Ensures business operations can continue while resolving legal matters, preventing financial disruption or bankruptcy.

Probable Causes of Litigation Covered under Error & Omission Insurance

Professional Negligence

Claims that a professional failed to meet the accepted standards of care, resulting in financial loss or harm to the client.

Misrepresentation of Services

Providing inaccurate or misleading information about the nature or quality of services can lead to client lawsuits.

Failure to Meet Contractual Obligations

Cases where services are not delivered according to agreed-upon timelines or standards, leading to breach of contract claims.

Breach of Confidentiality

Unauthorized sharing of confidential client information, whether intentional or accidental, can result in legal action.

Errors in Professional Advice or Services

Mistakes made during the provision of professional services, such as incorrect advice or oversight.

Add-On Coverages for Error & Omission Insurance

Legal Representation Cost

Covers the fees for legal representation in the event of a claim, ensuring professionals have access to proper legal defense.

Cover for Lost Documents

Provides protection in cases where important client-related documents are lost, damaged, or destroyed.

Mitigation Cost

Covers costs incurred to mitigate or reduce the impact of a professional error or omission, even if a claim has not yet been filed.

Dispute Fees Coverage

Includes coverage for fees related to resolving disputes with clients, whether through negotiation, arbitration, or litigation.

Emergency Cost Advancement

Provides immediate financial support for urgent legal or defense costs, ensuring timely action without financial delay.

Cover Extended to Spouse, Heirs, and Legal Representatives

Extends coverage to the insured's family and legal representatives in cases of death, incapacity, or legal proceedings.

Defense Cost

Covers all expenses related to defending a claim, including attorney fees, court costs, and other legal expenses.

Investigation Cost

Provides coverage for costs associated with investigating a claim or potential claim before legal proceedings.

General Exclusions under Error & Omission Insurance
Sanction Clause - Claims involving individuals, entities, or countries subject to government sanctions
Intentional Wrongdoing - Deliberately fraudulent acts, criminal behavior, or intentional misconduct
Prior Knowledge - Claims arising from actions known about before the policy's start date
Breach of Contract - Intentional breach of contract terms or failure to deliver promised services
Employment Practices - Wrongful termination, discrimination, or harassment (requires separate EPLI)
Bodily Injury & Property Damage - Personal injury or physical damage to property
Cyber Risks - Claims arising from cyber incidents or data breaches (requires separate cyber policy)
Pure Financial Loss - Financial losses unaccompanied by direct physical damage
Claim Process under Error & Omission Insurance

Notification

Notify the insurer as soon as a potential claim or incident is identified with detailed summary and documentation.

Evaluation & Assessment

Insurer evaluates whether the claim falls within policy scope, reviewing the nature of alleged wrongful acts.

Appointment of Legal Counsel

Insurer appoints legal counsel with mutual consent to represent the insured's interests.

Legal Strategy & Actions

Legal counsel formulates strategy, prepares defense, explores settlements, and determines effective legal actions.

Documentation Review

Legal team conducts in-depth review of all relevant documents and evidence to build strong defense.

Payment of Defense Costs

Insurer covers ongoing legal fees and expenses during the defense process.

Settlement Negotiations

If appropriate, legal counsel may recommend settlement to resolve the claim efficiently.

Final Resolution

Case concludes with either settlement agreement or court judgment, with insurer handling payments per policy terms.

What Nature of Entities/Individuals Could Have This Policy?
Healthcare Professionals - Doctors, nurses, medical practitioners, and healthcare facilities
Legal Professionals - Lawyers, law firms, legal consultants, and paralegal services
Financial Services - Accountants, financial advisors, insurance brokers, and investment consultants
Consultants - Management consultants, IT consultants, and business advisory services
Technology Companies - Software developers, IT service providers, and tech consultants
Architects & Engineers - Design professionals, engineering firms, and construction consultants
Real Estate Professionals - Brokers, appraisers, and property management companies
Media & Advertising - Marketing agencies, PR firms, and content creators
Who Can Sue a Company Covered under Error & Omission Insurance
Clients - Direct clients who suffer financial losses due to professional errors or negligence
Third Parties - Individuals or entities indirectly affected by the professional services rendered
Regulatory Bodies - Industry boards or government agencies for non-compliance with standards
Business Partners - Joint venture partners or collaborators affected by professional mistakes
Investors - Stakeholders who suffer financial losses due to professional advice or services
Competitors - Business rivals claiming unfair practices or intellectual property violations
What Makes an Insurer the Right Choice for Error & Omission Insurance

Financial Strength

The insurer's financial stability is critical in ensuring their ability to cover high-value claims promptly and without complications.

Claims Handling Reputation

Look for an insurer with a proven track record in efficiently handling and settling claims with minimal business disruption.

Subject Matter Expertise & Understanding

The insurer should have deep understanding of E&O liability risks and specialized knowledge in professional indemnity coverage.

Enhanced Treaty with Reinsurers

Strong reinsurance arrangements ensure the insurer has financial backing needed to handle large or complex claims.

Policy Flexibility

Ability to customize coverage to fit specific company needs with flexible limits and tailored endorsements.

Customer Service

Responsive and knowledgeable customer service team to guide policy selection and assist with claims.

Necessity of Error & Omission Insurance

Protection from Personal Financial Exposure

Shields professionals from personal financial liability due to errors, negligence, or omissions in their work.

Attracting and Retaining Clients

Having E&O insurance is often required for securing high-value contracts and provides client assurance.

Supporting Business Growth and Decision-Making

Allows professionals to make strategic decisions with confidence, fostering innovation and calculated risk-taking.

Compliance with Industry Standards

Often required by law or contractually mandated in sectors like financial advisory, legal, and healthcare.

Mitigating Financial Impact of Lawsuits

Covers legal fees, settlements, and damages, enabling businesses to survive high-value claims without major disruption.

Factors Determining the Limit of Indemnity/Sum Insured
Industry Type and Risk Level - High-risk professions require higher limits due to significant claim potential
Business Size and Client Base - Larger businesses face increased exposure requiring higher coverage
Industry-Wise Service Distribution - Services to high-risk sectors may need enhanced coverage
Nature of Services Provided - Complex services like legal advice or medical consultancy need comprehensive coverage
Geographical Split of Turnover - International operations may require enhanced coverage for regional variations
Territory and Jurisdiction - Cross-border operations need higher limits for varying legal standards
Largest Contracts Value - High-value contracts require higher limits to mitigate potential exposure
Contractual Requirements - Some contracts specify minimum insurance coverage limits
Key Benefits of Error & Omission Insurance

Legal Protection from Professional Errors & Negligence

Comprehensive protection against claims arising from professional mistakes and negligence.

Safeguards Service-Based Enterprises from Lawsuits

Specialized protection for service-based businesses against litigation risks.

Covers Legal Expenses & Enhances Business Credibility

Financial protection for legal costs while demonstrating professional responsibility.
FAQs On Error & Omission Insurance/Professional Indemnity Insurance
Common queries about Error & Omission Insurance

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